About Us

Sissy Roo’s Closet is an online shop based in Sonoma County, California. We specialize in items tailored for those who love a little bit of sweet and a whole lot of sassy; yet totally affordable. Sissy Roo’s Closet aims to provide items that are fun, flirty, and oh so girly. We scour all over the world for products that we love and know our customers will too. Just imagine us as that perfect corner shop you love to visit that always has the cutest items at affordable prices!

Conditions of Use

When you place an order with Sissy Roo’s Closet, you agree to the Terms and Conditions listed on this web site and are bound by a contract to these terms and conditions in accordance with United States Laws.

Rights of SissyRooscloset.com

As an online retailer, Sissy Roo’s Closet reserves the right to cancel any orders (whole or parts). If an order is cancelled for any reason, you will be notified as soon as possible and refunded the correct amount accordingly. All orders placed through our website are subject to availability.

Disclaimer:

Sissy Roo’s Closet will always display all products and information as accurately as possible. There are a number of factors that can affect the way products are portrayed (photo lighting and resolution, monitor settings, type of computer, phone etc). Sizing may not always be the same with different brands and products, therefore please ensure that you attempt fitting as soon as you receive a product and contact us if there are any queries.

Refunds and Exchange

Sissy Roo’s Closet has a worry free, 100% satisfaction guarantee. If you are not completely satisfied with your selections, we are happy to provide a full refund (excluding shipping costs). Items must be posted for return within 14 days of receiving. Returns items must be new, unused condition with all tags attached. Returns that are damaged, soiled or altered may not be credited. *Please note: items that have been damaged due to wear and tear, or from being washed incorrectly, are not considered to be faulty, therefore are not eligible for a refund or exchange. *Also note: we do not offer exchange or refund on accessories or sale items. We do not refund on damaged or lost items during postage. If you would like to exchange your purchase for another size or style you must re purchase the item you want online and then send back the unwanted item for a refund. This will ensure you get the correct item you are after as stock availability is limited.

We do recommend you post the item back using a traceable method as we do not take any responsibility for lost return items. Please note we do not offer a refund on a lost parcel. Please allow up to 10 working days from the day we receive your return for your item to be refunded. Your refund will be credited to your original payment method. Please note that orders through Paypal can take up to 2 weeks for the funds to be credited.

Shipping

All items are shipped with United States Postal Service. Please note Sissy Roo’s Closet are not responsible for United States Postal Service delivery schedule and cannot guarantee your item will be received in the expected time frame. If your item does not arrive or is lost in transit we are not legally responsible.

If an investigation is required to locate your parcel we will assist in any way we can but are not responsible for the out come.

Payment Methods

We accept the following payment methods: PAYPAL

Privacy

We will not collect any personal information about you except when you knowingly provide it. Personal information will never be released to a third party without your consent. We will never sell or license this information to a third party.